Revere Works

The Neighborhood Developers and Local Initiatives Support Corporation are seeking a full-time AmeriCorps member to serve as an Employment Coach. We are recruiting a full-time AmeriCorps member to be a part of our team for 11 months. The position will remain open until filled. The exact start and end date of the contract position is confirmed by the Member Agreement of Participation that will require signature prior to the start of service. This is an AmeriCorps position and the individual selected to serve is not considered to be an employee of The Neighborhood Developers or LISC.

WHAT WE DO

The Neighborhood Developers has more than 40 years of experience in tackling affordable housing from all angles. We create and preserve safe, healthy housing so that all of our neighbors have a place to call home. More than that, we ensure that people can stay in their homes by providing services ranging from rental and employment assistance, one-on-one financial and career coaching, to accessing food and medical care. We also help community members develop their leadership skills so that they can advocate effectively for themselves and their neighbors. We are part of the community and we work side by side with our neighbors to ensure that everyone in the community has a chance to thrive.

With residents and partners, LISC forges resilient and inclusive communities of opportunity across America – great places to live, work, visit, do business and raise families. Over the last 40 years, LISC and its affiliates have invested approximately $24 billion in businesses, affordable housing, health, educational mobility, community and recreational facilities, public safety, employment and other projects that help to revitalize and stabilize underinvested communities. Headquartered in New York City, LISC’s reach spans the country from the East Coast to the West Coast in 36 urban markets from Buffalo to San Francisco and 2,400 rural counties. Visit us at www.lisc.org to learn more.

YOUR ROLE AND RESPONSIBILITIES AS AN AMERICORPS MEMBER

This is an AmeriCorps position and as such, the member may not engage in prohibited activities as part of his/her/their service. The member will have an immediate supervisor at The Neighborhood Developers and a LISC point of contact throughout the term of service for coaching, mentoring, and training support in order to undertake activities to achieve a community goal.

An AmeriCorps Employment Coach will deliver employment services to low-income Chelsea and Revere residents, most of whom have limited English proficiency, and will help us build the infrastructure to have a pipeline of jobs for limited English proficient clients. The AmeriCorps will assist job seekers from diverse backgrounds and levels of experience to conduct successful job searches and obtain employment or enroll in job training programs. This position is located in Chelsea, MA with some work in Revere and some services being delivered remotely. Specifically, the AmeriCorps Employment Coach will:

Provide job referral and/or job placement services.
Support clients with job search and application submissions.
Develop, design, and deliver employment skills training – interviewing.
Provide soft skills training about appropriate workplace behavior.
Provide 1/1 career coaching and provide high quality facilitation of workshops incorporating best practices in adult education and training.
Assist clients with onboarding to new jobs including aiding in salary negotiations.
Provide post-employment checkups and advise to navigate on the job issues.
Provide referrals to CONNECT’s other services and to our partner organizations as needed.
Help organize and run single employer recruiting events and job fairs.
In performing these activities, The Neighborhood Developers and LISC AmeriCorps anticipate that the person in this position will achieve the following goal(s):

100% in Employment Services/Job Training – The member will provide 40 clients in employment/training counseling services and 20 clients will have secured employment.
In order to meet the goal(s), the successful candidate will be provided with a work-plan at the onset of service and training needed to achieve the goal(s). Progress toward goal attainment will be measured monthly through an on-line system and training will be provided.

OTHER SERVICE REQUIREMENTS

Members are required to track time and submit on-line timesheets twice per month. They are also required to submit a monthly report through the same system (training will be provided). The person selected for this position will perform his/her/their day-to-day service at the partner site and serve on average 40 hours per week. Normal business hours will be listed as 8:30 - 5:00 pm Monday - Friday with 30 minutes for lunch. We offer employees the opportunity to keep a flexible schedule that may vary slightly from this schedule to accommodate their 1700 hour requirement. Occasional evening and weekend service will be noted. Members are eligible for all Federal Holidays and will participate in a day of service on Dr. Martin Luther King Jr. Day, along with five (5) days off during the service term. It is expected that the person will be flexible as oftentimes service requires some evenings and weekends.

Members are expected to attend and participate in all LISC AmeriCorps sponsored activities including but not limited to:

Attending onboarding sessions coordinated by LISC.
Attending a national leadership conference: May 22-25, 2023, in Atlanta, GA.
Attending all locally sponsored monthly meetings.
Participating in nationally sponsored webinars.
Actively participating in at least two team coordinated service projects (one for Dr. Martin Luther King, Jr. Day of Service and one for National AmeriCorps Week).
Attend Mel King Institute Certificate trainings.
Engage in any other LISC events as determined by the local LISC office.
SKILLS NEEDED

Passion for social justice and drive to work towards justice goals.
Ease working with people who vary with regard to income, race, ethnicity, gender identity, religion or other factors. Able to quickly build trusting relationships with a range of people.
Education or experience working in affordable housing, community development, macro social work, leadership development, and/or community building.
Demonstrated success engaging people to meet a shared goal, and in conducting outreach.
Effective written and verbal communication skills, including for public outreach.
Highly organized and self-motivated, with strong follow-through.
Resourceful and able to problem solve.
Self-reflective, able to hear feedback and a life-long learner.
High school diploma or GED.
Able to speak and understand both English and Spanish.
PROGRAM ELIGIBILITY REQUIREMENTS

To be eligible to participate as a LISC AmeriCorps member the candidate: (1) must not have previously resigned from a LISC AmeriCorps position; (2) be able to earn at least 74% of the education award for this position; and (3) if having previously served, been exited with satisfactory service from a prior term.

The candidate will also need to meet all AmeriCorps eligibility requirements including but not limited to:

Be at least 17 years of age (there is no upper age limit).
Possess unexpired proof of status as a US citizen or possess unexpired permanent resident status and be able to provide documentation as determined by AmeriCorps during the pre-enrollment period.
Meet the National Service Criminal History Check Requirement noted below.
NATIONAL SERVICE CRIMINAL HISTORY CHECK REQUIREMENT

If a candidate has a criminal record, it does not necessarily make him/her/them ineligible for service. LISC does not disclose any results with the host site and will discuss any eligibility concerns that may arise directly with the candidate as per LISC’s policy.

Candidates being offered and accepting this AmeriCorps position must consent to a search of the National Sex Offender Public Website, State Level Criminal History Search, and an FBI search. LISC should receive the results from all checks at least one week prior to the first day of proposed service. The person must be cleared for service by LISC prior to the first day of service.

A candidate may not be considered eligible for service in instances where he/she/they: (1) are subject to registry on the National Sex Offender Public Website (NSOPW); and/or (2) has been convicted of murder; and/or (3) has a non-resolved/non-adjudicated criminal offense.

PROGRAM BENEFITS

Upon successful completion of the full term of service, the member will be eligible for a $6,345 education award to pay off existing, eligible student loans or return to school. Members are eligible to place qualifying, existing student loans (not in default) into AmeriCorps forbearance. The position pays a total stipend of $21,000. The stipend is taxable and paid in 22 equal checks twice a month from LISC. Direct deposit is required. A health care benefit is available for the participant only. For members with children under the age of 13, there is a child care subsidy benefit available which is dependent on the participant meeting all eligibility requirements (this benefit is administered by a contracted provider via the AmeriCorps Agency).

Additional benefits for alums can be found here: https://www.nationalservice.gov/special-initiatives/employers-national-service/alumni and information on Public Service Loan Forgiveness can be found here: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.

HOW TO APPLY

Candidates should send a resume and cover letter via email to Alina Gardner at agardner@tndinc.org. The subject line should read LISC AmeriCorps Application.

The candidate selected for this position will complete an account set up and on-line application via the My AmeriCorps Portal located here: https://my.americorps.gov/mp/login.do as well as intake forms via a secure system. LISC AmeriCorps and The Neighborhood Developers are committed to diversity and inclusion in the selection process.

LISC AmeriCorps is available to everyone eligible to serve. We treat all persons without regard to race, color, religion, creed, gender, sexual orientation, gender identity, national origin, ancestry, citizenship status, age, marital status, veteran status, disability, genetic information, or any other characteristic or status protected by applicable federal, state or local law.

REVERE HOUSING AUTHORITY
SECTION 8 ADMINISTRATIVE ASSISTANT/RECEPTIONIST

Position: Revere Housing Authority is seeking an Administrative Assistant/Receptionist for the Section 8 (Housing Choice Voucher) Program, with general knowledge of the
program, to provide office support and handle clerical duties for all staff.

Reports to: Julissa White – Director of Leased Housing Management

Salary: $39,000 - $41,000 (depending on experience)

Primary Responsibilities:
• Administers Centralized Waiting List applications and inquires
• Oversees the Inspection Process
• Input Utility Allowance Data
• Maintains tenant files
• Updates forms and letters in HAB
• Answers and screens incoming telephone calls
• Schedule’s appointments
• Handles incoming and outgoing mail
• Maintains office supplies and HUD regulated forms
• Other duties as assigned


Qualifications:
Must be a high school graduate or GED recipient. Associates degree preferred. Must be
proficient in Microsoft Office, possess excellent communicating skills, both oral and written
Good organization skills and the ability to work with highly confidential documents.
Bi-lingual candidate are encouraged to apply.

Contact Information:
Please submit cover letter and resume to Dean Harris, Executive Director, Revere
Housing Authority, 70 Cooledge Street, Revere, MA 02151. RHA is an Equal Opportunity Employer/Affirmative Action Employer.

Opportunity Communities (OppCo) is a non-profit that is committed to building communities of opportunity. Our agency is a membership organization; our members are also non-profits that build affordable homes, and that manage programs that benefit families and neighborhoods. We share a common commitment to centering our work in racial equity, diversity and inclusion (REDI). Currently OppCo has three members: The Neighborhood Developers (headquartered in Chelsea); the North Shore Community Development Coalition (headquartered in Salem); and Nuestra Comunidad Development Corporation (headquartered in Roxbury).

At OppCo we value our employees and offer a flexible schedule that affords true work/life balance, as well as excellent health, wellness and 401K benefits. Our office model is based on open and collaborative working relationships between departments, clients and vendors, and we encourage every team member to utilize our internal and external training tools as a means of advancing knowledge in their field and growth within the organization.

The Senior Vice President of Learning & Evaluation will use evaluation, analytic, and data management skills to assist a dynamic OppCo and its partners to strengthen programming and impact, including Racial Equity, Diversity and Inclusion (REDI) goals. OppCo leads our field in the use of our cloud-based Salesforce.com database for program operations, reporting, and evaluation throughout our organizations. Front-line staff and program managers routinely work with the Senior Vice President of Learning & Evaluation to adapt database functionality and reporting features in support of efficient and measurable program delivery. The Senior Vice President of Learning & Evaluation and program managers initiate data analysis and conversations to inform ongoing program strategy and responsive program development. The Senior Vice President of Learning and Evaluation closes the learning loop within the organization and draws from peer best practices, national research, and their own data collection efforts to help program managers refine programs. In this capacity, the candidate will engage in research and analysis of identified projects and activities that allow OppCo to better define, measure, and communicate its impact. The Senior Vice President of Learning and Evaluation must demonstrate sufficient knowledge of the Salesforce platform to perform back-end management, field customization, light Apex programming, app identification and integration, data collection, aggregation, analysis and reporting. The ideal candidate is an individual who is passionate about learning from data to achieve real social impact.

Essential Job Functions and Responsibilities:

Systems Development and Improvements

Participate in and/or lead, the development of SalesForce tools that will lead to greater efficiency and effectiveness across OppCo partners, including projects to integrate SalesForce with other data systems. (i.e., integration of Sage financial system with Salesforce fundraising information; development of integrated property deal book that meets the data needs of finance, asset management, and resident services)
Design, develop, and deploy integration solutions within the organization’s architectural principles, policies, and guidelines.
Provide guidance during the planning, execution, and management of integrating new applications into Salesforce.
Identify and resolve system integration issues.
Develop standards, processes, and documents to support and facilitate integration projects and initiatives.
Oversee research and recommend most effective products and services.
Analysis and Evaluation

Develop interim or indicator/proxy measures and outcome measures in partnership with program managers and Executive Director.
Ensure measures are implemented and modified as needed.
Collect and analyze relevant data for the organization’s strategic planning and program operations.
Analyze agency and publicly available data and make recommendations to refine programs and systems in response to analysis of impact and environmental conditions.
Support research and evaluation projects undertaken by external evaluation partners.
Serve as analytical support to Executive Director and program managers in meetings with funders and other external parties.
Manage engagements with external consultants to ensure high quality and timely completion of projects.
Foster Learning Culture

Along with program managers, on an annual basis, develop a specific evaluation plan that is designed to better understand program impact for clients and/or the community.
With REDI leaders on an annual basis, develop metrics and a specific evaluation plan that is designed to better understand progress towards REDI goals.
In collaboration with the OppCo CEO and Member EDs, develop learning systems including, cross reflection with analogous partner departments, training for enhancing analytical skills, tips for reflecting and questioning data, working with data in supervision and team meetings, etc.; provide special focus on REDI.
In collaboration with OppCo partner Executive Directors, develop data collection systems (in addition to Salesforce) that foster learning at the local level such as participatory community analysis.
Empower and educate staff to manage, understand, and act on data in their programs and projects.
Conduct other activities that support a results-driven culture that promotes learning.
Data Management and Reporting

Oversee the Data Analyst and Administrator and OppCo’s Salesforce database administration. Work with Data Analyst and Administrator to maintain ongoing knowledge of new Salesforce capabilities and apps, and implement updates as needed.
Monitor Salesforce architect to ensure the system is capable of serving multiple partners with both common and specific data needs.
Proactively identify where our Salesforce platform can improve, with a particular emphasis on helping staff to efficiently log, track and measure their activities and outcomes.
Oversee the creation and use of data integrity checks and data entry problems and training needs.
Manage quarterly internal agency reporting using database reports and dashboards that summarize activity data for staff and the Board of Directors.
Oversee the creation and adaptation of reports and dashboards as needed to meet program and agency needs.
Oversee the develop of other internal reporting mechanisms as needed to help program commitments and goals to remain on track.
Prepare reports and other materials for Board, staff, funders and partner organizations with a stake in OppCo activities, performance, and impact.
Support OppCo’s interagency programming by working with our partners to collect and analyze integrated and population-level data.
Oversee organizational processes for data integration and data sharing protocols.
Maintain updated documentation on OppCo’s data collection efforts and processes.
Growth and Development

Assess prospective OppCo members’ data systems and practices as part of a due diligence process.
Plan and implement on-boarding and integration of new members onto the OppCo SalesForce platform.
Non-Essential Functions

Attend monthly team and organization meetings.
Attend necessary trainings to assure up to date knowledge.
Travel to and from OppCo partner organization to provide in person support to partners
Work Requirements and Qualifications

Minimum 5+ years of experience working with a relational database.
Experience with systems building and leading integration projects across domains.
Professional experience working in a non-profit environment.
Master’s degree in applicable field preferred.
Professional experience administering the backend of the Salesforce.com platform.
Experience conducing community evaluations.
Strong interest in the development and success of new and innovative programs.
Strong communicator who is able to translate technical concepts and analytical data to non- technical service providers.
Strong analytical and problem-solving skills.
Well-organized and able to work independently.
High standards for data security and data accuracy.
Physical Requirements:

This is a sedentary job by nature. Requires being able to sit at a desk and use a computer and phone for most of the day.

To Apply: Please submit both a resume and cover letter
https://oppco.hiringthing.com/job/540519/senior-vice-president-of-learning-evaluation

Opportunity Communities (OppCo) and its members, North Shore CDC, Nuestra Comunidad and The Neighborhood Developers are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.

Opportunity Communities – or OppCo --provides locally-based non-profit community developers (CDCs) who are building vibrant neighborhoods with an opportunity to achieve the benefits of a larger-scale entity without losing local independence and control. By centralizing financial management, purchasing, human resources, data and evaluation, information technology, and other management functions, and by sharing expertise in core programs central to the business of community developers (real estate, asset management, and tenant services), OppCo members are better able to meet need within their communities, achieve deeper impacts in core lines of business, and to ensure that change is equitable.

The Senior Vice President for Asset Management provides near and long-term oversight for a rapidly growing portfolio of 1800 affordable residential units, and over 800-unit pipeline, in the Metro Boston area. The Senior Vice President (SVP) leads a team dedicated to the effective management, financial strength and mission impact of OppCo CDC Members’ affordable housing and commercial rental properties. Core services performed on behalf of CDC Members include planning and oversight of properties, oversight of third-party property managers, short- and long-term financial management including transactional supports, regulatory and financial compliance, risk management and problem solving, and long-term business planning. The SVP for Asset Management is responsible for maintaining strong relationships with OppCo members, and overseeing the development and use of systems and processes.

Essential Job Functions and Responsibilities:

Specific responsibilities include the following:

Guide and advise partners and clients to proactively manage their portfolios to maximize both contribution to financial and mission goals as defined by the owner.
Manage restructuring situations, including refinancing, general partner substitution, legal action, partnership and debt restructuring and Section 42 non-compliance issues.
Supervise and provide guidance to the Asset Management team with the goal of delivering effective and cost efficient services designed to maximize partner and clients’ real estate portfolio’s dual contribution to financial and mission goals.
Develop and implement strategies and systems to increase the efficiency and effectiveness of the Asset Management services; deliver effective customer service to partners and third-party clients; and promote the value of strong asset management, strategic portfolio goals and annual workplans.
Market asset management services to prospective partners and clients.
Work closely with the real estate development and resident services teams to update and refine, as needed, OppCo’s systems for managing phases of a development’s life cycle, in order to deliver consistently high-quality homes and commercial space.
Manage the disposition of properties and/or partnership interests.
Provide, or oversee the provision of high quality and efficiently delivered services, including:

Review and monitor monthly or quarterly operating reports and evaluate performance; Implement proactive strategies to resolve operational, financial and compliance issues.
Establish relationships and communicate regularly with the client and others involved in the specific assets, including syndicators, lenders, management agents and government officials, providing reports and responding to monitoring as requested.

Analyze tax returns and work with the accountants to resolve problems.
Analyze annual audited financial statements and follow-up on any issues identified.
Monitor construction and lease-up progress, including managements marketing efforts in conjunction with the real estate development team.

Conduct site visits to evaluate property management, property marketability and market position, management plan and physical condition of properties. Review tenant files and evaluate compliance with Section 42 requirements and regulatory agreements.

Review and approve marketing and management plans and annual operating budgets and develop annual workplans for each portfolio.
Respond to partner and client requests for information through informal interactions and formal presentations.

Work Requirements and Qualifications

Minimum educational requirement of a BS/BA; MA preferred or an additional 5 years of professional experience.
A minimum of 5 years of Asset Management portfolio or related real estate professional experience; 8-10 years preferred.
Significant experience in affordable housing and commercial property management, financing (including federal and state subsidies, HUD financing and Low-Income Housing Tax Credits) and financial restructuring.
Experience in developing property-based strategies in a community-sensitive environment.
A proven commitment to continual learning and improvement.
Strong personnel and partner management experience.
Self-motivation, curiosity and capability of working in a team with others while maintaining independent judgment.
Excellent written and verbal communications skills.
Strong analytic skills.
Proficiency in financial analysis and spreadsheet modeling.
Excellent interpersonal skills.
Experience and skill in responsive customer service, including expanding services and systems platforms, to clients.
Ability to work effectively in a diverse environment which values respect for individuals.
Effective supervision and coaching of co-workers to enhance productivity and to achieve professional growth and development over time.
Flexibility to manage conflicting priorities is essential to success in this position.

Physical Requirements:

Operates in a professional office environment or remote home workplace with travel to local properties, local offices, community partners and events.

Routinely works in a standard office setting and uses standard office equipment such as computers, phones, copiers and fax machines; reasonable accommodations are available. Routinely inspects member multifamily and commercial properties.

Sensory: Must have the ability to directly or via use of technology or other reasonable accommodation, to review printed materials, electronic documents and participate in communicate and be understood via in person, over the phone, or web conferencing technology.

To Apply: Submit a resume and cover letter
https://oppco.hiringthing.com/job/540557/senior-vice-president-of-asset-management
Opportunity Communities (OppCo) provides all administrative and operational infrastructure for OppCo and its Network Members. OppCo and members Nuestra Comunidad, North Shore CDC and The Neighborhood Developers, are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.

Full time, temporary VITA Program Assistant Sought by the CONNECT Program at the Neighborhood Developers.

Are you enthusiastic about helping low income families access needed cash? Do you enjoy working with a wide

range of people and serving as a connector between clients and services? Do you enjoy a fast-paced

environment? If so, consider becoming the Program Assistant for CONNECT’s Volunteer Income Tax Assistance

(VITA) Program.



CONNECT promotes the financial stability and mobility of residents of Chelsea, Revere, and Everett in close

collaboration with partner organizations by providing holistic services. CONNECT’s formal partners are Metro

Housing|Boston, Bunker Hill Community College, Metro Credit Union, and MassHire, and we also work

extensively with other organizations including La Colaborativa, Women Encouraging Empowerment, Revere

Community Schools, and the local municipalities.



CONNECT is a program of TND, a non-profit community development corporation with a mission to create

strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and

determine their own future. The organization builds affordable homes, supports households to achieve greater

financial mobility, and organizes community leaders on issues related to neighborhood conditions as well as

social and economic justice. TND’s headquarters is in Chelsea where it has operated since 1978. The organization

expanded into Revere in 2010 and began offering some of its services in Everett in 2018. For more information

visit www.theneighborhooddevelopers.org.



VITA Program Assistant Job Description

VITA helps low and moderate income families file their taxes and claim tax credits. These tax credits, such as the

Earned Income Tax Credit (EITC) and the Child Tax Credit, are considered one of the most effective ways to help

families move out of poverty. As one of the largest VITA sites in the Boston area, The Neighborhood Developers

provides free tax preparation to hundreds of clients each tax season, resulting in millions of dollars in refunds for

our clients. The VITA Program Assistant plays a vital role for TND’s VITA program. They will work with the VITA program

manager/site coordinator to facilitate operations and coordinate client services during the busy tax season. We are

looking for someone who is committed to providing high quality services to the community, learns quickly, can

work in a fast paced environment, can work independently, and is comfortable with various software applications

and databases.



Responsibilities and Duties:

Work with the VITA program manager/Site Coordinator to facilitate operations and coordinate client services during the busy tax season.

Responsibilities include but are not limited to:

Supporting VITA volunteers
Performing client tax intake and interview
Scheduling client appointments and follow ups for intake, interview, drop-off of documents, and signature and pick up.
Assembling documents and passing on to tax preparers and reviewers
Ensuring highest level of customer service is provided
Troubleshooting site and technical issues
support the Site Coordinator with other tasks as needed
Take IRS intake/interview and basic exam at the minimum.
Be available to be in person 100% during tax season and work most Saturdays during tax season (mid January - mid April)
Desirable Qualifications:

Fluency in both English and Spanish required
Strong program management skills: demonstrated ability to manage time, work effectively in a team, prioritize appropriately among multiple competing demands, and solve problems.
Detail-oriented, well-organized, and able to work independently.
Strong computer skills with Microsoft Office suite and with Salesforce or other databases.
Excellent communication skills and ability to work both independently and in a team
Ability to interact positively and effectively with a variety of people from different backgrounds including
race, ethnicity, gender, sexual orientation and socioeconomic status.
Willingness to work evenings and/or Saturdays during tax season (January – April)
Knowledge of community resources in Chelsea and surrounding communities.
Experience working with low-income clients from a variety of racial/ethnic groups and countries.
Previous experience in financial coaching programs and/or tax preparation.
Basic tax knowledge preferred but not essential.


Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



To Apply: Please submit both a resume and cover letter
https://oppco.hiringthing.com/job/527106/vita-program-assistant

Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members, Nuestra Comunidad and TND are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.