Veterans Service Office

The Veterans Service Office provides services and benefits to eligible Veterans and their families in a timely manner in compliance with Massachusetts General Laws. We represent and advocate for Veterans and family members with the U.S. Government and private agencies, Veteran service organizations and the public, to maximum utilization of available resources.

Priorities and Services

The department strives for quality improvement, diversified problem solving, cost effective case management and proactive community participation through:

  • Managing an office that puts Veterans and family first.
  • Maintaining a high level of professional case management by providing flexible services and programs.

A sample of services provided are:

  • Emergency Benefit Case Management
  • Burials for Indigent Veterans
  • VA Compensations & Pension Matters
  • Educational and Vocational Benefits
  • VA Health Care Applications
  • Homeless Shelter
  • State Bonus Program
  • Property Tax abatement for Disabled Veterans
  • Obtain Copies of Discharge Records/Awards
  • Massachusetts Veterans' Memorial Cemeteries
  • Veterans' License Plates
  • Public Housing

Relevant Ordinances

Welcome Home Bonus & Massachusetts Annuities:

Forms and Links

Frequently Asked Questions

Contact Information & Hours
Mon. 8 am – 7 pm
Tues. 8 am – 5 pm*
Wed. 8 am – 5 pm
Thur. 8 am - 5 pm
Fri. 8 am - 12 pm

*Open till 7pm following Monday holiday
(Notary Public services now available)
Donna Dreeszen
Acting Special Assistanr
Julia Cervantes
Acting Service Agent
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