The Water and Sewer Department is dedicated to maintain and improve the water in a fiscally responsible manner. Our distribution system provides water and sewer services to over 50,000 residents in accordance with federal and state regulations.
Report a Water Outage or Non-Emergency Issue
For any emergency event immediately dial 9-1-1.
For any non-emergency water event, dial 3-1-1 (781-286-8311) or put in a request at revere.org/311. During off-hours, for urgent matters, you will be able to follow the prompts to reach the overnight and weekend answering service.
Have you Received a Water Service Disruption Notice?
The City of Revere is constantly trying to better and improve the City’s water distribution system. To complete this work, after due notice is given, select areas will need to be shut down and water service interrupted. If you have received one of these letters (Notice Example), please prepare to be without service for the duration stated on the notice. We apologize for any inconvenience and appreciate your understanding while we are in the process of upgrading our water system, making it safer and more dependable for all residents of Revere.
City of Revere Known Lead Service Lines
608 Revere Beach Blvd
56 Howard Street
37 Howard Street
61 Rand Street
72 Rand Street
287 Rice Avenue
950 Winthrop Ave
942 Winthrop Ave
936 Winthrop Ave
898 Winthrop Ave
876 Winthrop Ave
2024 Water & Sewer Senior Discount
This year's period to applyis March 1st, 2024through September 1st, 2024. Applications are now available online and in the Water Billing office at 319 Charger Street.
Application period for will run from March 1st 2024 through September 1st
This form must be completed and submitted no later than the last day of the application period.
Forms are to be submitted to the NEW Water/Sewer Admin office at 319 Rear Charger Street.
Applicant MUST provide a utility bill such as electric, gas or cable bill (not water) in their name.
Applicant MUST provide a Valid MA state driver’s license (or photo ID with DOB and address).
The program will no longer be associated with the 41C Assessors program.
Discount will ONLY be applied to the last quarter of the calendar year invoice (October).
Applicants must turn age 65 during the calendar year to which the discount will be applied.
Applicant must both OWN and OCCUPY the property in which application is for.
Both water and tax bill must be in the name of applicant or spouse of applicant.
The discount will ONLY apply to the owner of one, two, and three family dwellings.
The discount percentage will be based on previous year total gallon consumption.
A 35% discount will be given to qualifying applicants who have used less than 25,000 gallons.
A 20% discount will be given to qualifying applicants who have used 25,001-60,000 gallons.
NO discount will be given to those who have consumed more than 60,000 gallons.
Temporary Water Shut-off
Temporary water shut-offs can be arranged by calling 3-1-1 (781-287-8311). Any request made after 3 pm will incur a $100 fee for same-day service.
MWRA - Temporary Fluoride Shutdown
As part of a project to replace portions of the fluoride feed piping and equipment at the Carroll Water Treatment Plant serving Metro West and Metro Boston communities, MWRA will need to shut down the fluoride feed for a few months starting in late February.
The City of Revere encourages you to pay your Water and Sewer bill online for ease and efficiency. You can also pay your bill in person in the Collector's Office on the first floor of Revere City Hill, 281 Broadway, or over the phone by calling 781-286-8120.
Licensed Drain Layers
Street Opening Permits will only be granted to Drain Layer licensed by the Chief of Infrastructure.
Is any type of discharge of hazardous material within the city allowed?
All discharge of hazardous materials within the city are prohibited.
Are grease inteceptors required?
All new and existing food service establishments are required to have an indoor grease trap (interceptor) installed that complies with the Massachusetts State Plumbing Code. New and existing food establishments, as determined by Wastewater Division, which have a reasonable potential to impact the City’s sewer system, are required to install an outdoor grease trap (interceptor) as a condition of their food establishment license/permit.
Can I install a private water system in the city?
No private water system shall be installed in the City of Revere without prior written approval from the Water and Sewer Department or prior completion and filing of an Application for Well and Pump Permit with the Board of Health.
Is each property required to have a separate sewer service?
Yes, each property is required to have a separate sewer service. Your service extends from its connection to the sewer main in the street to the plumbing in your house. As the property owner you are responsible for maintaining your service in good working order at your expense. Connections of roof downspouts, exterior foundation drains, areaway drains or other sources of surface water runoff or groundwater to your sewer service are prohibited.
What do I do if I have a catch basin that is clogged and creating a flooding problem?
Submit a Service Request to have the City clear a catch basin by calling 3-1-1 (781-286-8311), or visit www.revere.org/311
Is water in Revere safe to drink?
All water in Revere is treated so it is safe to drink.
Drought Status
MWRA and the Department of Conservation and Recreation keep a daily watch on reservoir levels at Quabbin (412 billion gallon capacity) and Wachusett (65 billion).
While Wachusett levels are kept relatively fixed, Quabbin levels fluctuate with precipitation and watershed runoff.
The Quabbin/Wachusett system is so large that it can withstand short- and medium-length droughts and dry periods without a significant impact on its operating levels.
While the MWRA reservoirs are in Normal Operating range and no mandatory water use restrictions are in effect, Revere and MWRA urge residents to use water wisely.
To see the current status of the Quabbin/Wachusett system please follow the link below:
