Laundromax - Laundry Associate

Revere Works Job Opportunity - View all jobs

Permanent

FT or PT

Laundry Associate

As a Laundry Associate you will help customers as needed with washers, dryers, card machines, retail sales and washer/dryer issues. General customer service, answering phones and laundry drop off.

Help to maintain cleanliness of the store, machines, custom satisfaction and wash/dry/fold customer laundry.

Essential Job Functions:

Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise.

Responsible for accurately utilizing the cash register or point of retail sale computer
Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items.

Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low.

Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.

Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.

Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform.

Follows all safe practices to prevent accidents and injuries to customers and employees
Understands responsibilities for emergency situations such as fires, floods and severe weather.

Maintains a safe environment inside and outside of the store.

Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.

Job Requirements:

Must be able to stand for up to 8+ hours at a time for a shift
Must be able to lift 35 pounds
Must be able to communicate with all customers and associates in a professional manner
Must be able to work well with others and remain calm in stressful situations
Previous experience in customer service or retail is preferred
Ability to resolve customer issues/complaints in a fashionable and timely manner
Ability to perform assigned tasks by management
Ability to work a flexible schedule

What We Offer:
Benefits for full-time employees
Bonus Program
Company Uniforms Provide
Competitive Wage
Employee Discount Program
Flexible schedules for full-time and part-time employment
Fun, Energetic Work Environment
Holiday Pay
Promotions
Referral Program
Retention Program