Sumner Tunnel

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Company Job Title Description Location
The Neighborhood Developers Project Manager
Permanent
Full Time
Keywords: Affordable Housing, Real Estate Development
Description
The Neighborhood Developers, Inc. (TND) (http://theneighborhooddevelopers.org/) creates vibrant neighborhoods where people from all walks of life can thrive. Focused on three cities that abut Boston to the north (Chelsea, Revere, and Everett), TND delivers the following integrated programs to build equity and opportunity for both people and place: 1) Real estate development to expand affordable housing inventory; 2) Resident Services so that tenants in TND’s properties remain stably housed and use the platform of an affordable home to accrue social, health, educational, and economic benefits; 3) Community building to elevate the voices of residents who have traditionally held less power, enabling them to shape the future of our communities and their own lives; and 4) Financial capabilities to increase the prosperity of community members. TND believes in both people- and place-based solutions to create thriving neighborhoods. Without an engaged citizenry, entrenched social and economic issues that impact community members in our target neighborhoods will remain.



The Real Estate Project Manager is responsible for all aspects of assigned real estate development projects. They will report to the Director of Real Estate sharing OppCo’s and TND’s high standards for community investment, and demonstrates an interest in testing new models and approaches with an emphasis on results. This hire will manage multiple priorities and assignments in a fast-paced environment. They should also have strong analytic and organizational skills, initiative, and persistence, and work well independently and as part of team.

Essential Job Functions and Responsibilities:

With direction and support from the Director of Real Estate:

Identify and research potential sites for acquisition; assist with securing site control.
Conduct project feasibility analysis and due diligence, and develop recommendations on business decisions for senior staff of agency and OppCo.
Assemble and manage development team, including design, construction and development consultants; negotiate contracts and coordinate development team throughout the development process.
Coordinate permitting with municipal officials, legal counsel and architects; manage community process with real estate and Community Engagement staff.
Identify funding and investment opportunities, and prepare financing applications and other materials required to secure commitments.
Coordinate closings and property acquisitions with funders/lenders and legal counsel.
Select and implement appropriate construction management approach on project-specific basis; manage and oversee the approach selected.
Monitor project progress including schedule and budget variances.
Prepare requisitions and reports required by funders, investors, and internal management.
Coordinate project marketing/occupancy in conjunction with property management staff.
Participate in cross-team work to implement the organization’s mission.
Additional project management activities as required.


Non-Essential Functions:

Assist in planning and developing processes, policies, and procedures that will improve real estate department’s overall performance.
Assist in planning the department’s annual and five-year strategic plans and other related organizational documents.
Attend networking events on behalf of OppCo and TND, and represent OppCo and TND at community and industry meetings.
Perform other tasks related to cross-team projects within TND.
Preferred Qualifications:

3+ years of experience in real estate project management, finance, or construction management preferred.
Master’s Degree in a relevant field preferred.
A combination of relevant professional experience and education may be considered.
Excellent written and verbal communications.
Strong analytic skills.
Quantitative skills, and interest in working with numbers and budgets; experience with federal Low Income Housing Tax Credits and other financing sources of affordable housing is strongly preferred.
Computing skills, including experience with MS Excel, Word and PowerPoint; experience with GIS and Adobe Design desirable.
Ability to organize work, work independently, problem-solve, and be persistent is essential.
Demonstrated ability to manage productive relationships with development team members, public officials, funders and lenders, other staff, and the community.
Bilingual (English-Spanish preferred.) Proven experience building trusting relationships across race, ethnicity, class, and generation Prior personal or professional experience in agency’s geographic area is a valuable asset.
Willingness to work a flexible schedule, including occasional nights.
Physical Requirements

Ability to navigate an active construction site safely.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



To Apply: Submit a resume and cover letter

Opportunity Communities (OppCo) provides all administrative and operational infrastructure for OppCo and its Network Members. OppCo and members Nuestra Comunidad, North Shore CDC and The Neighborhood Developers, are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.
4 Gerrish Ave
Chelsea
North Shore CDC Young Adult Housing Specialist- Part Time
Permanent
Part Time
Description
Why Work for North Shore CDC?

North Shore Community Development Coalition (NSCDC) is a regional, nonprofit organization committed to investing in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity. Our neighborhood revitalization model focuses on projects that have lasting benefits for entire neighborhoods with need-based programs that build future city leaders and self-sufficient residents. Our diverse staff are passionate and committed to helping our communities thrive and grow. We offer extremely competitive benefits including funding for professional development, generous paid time-off, company provided week off in the Winter and Summer and more. We offer paid training for required training certifications. Compensation is competitive and commensurate with experience. For more information visit our website www.northshorecdc.org or visit us on social media @northshorecdc.

About the Role:

We are seeking a passionate, community oriented person who is enthusiastic about working with Young Adults in the community ages 18-24. The Young Adult Housing Specialist (YAHS) will provide outreach and direct extensive coaching and support services to Young Adults on the North Shore who are currently experiencing homelessness or are at risk of becoming homeless. The YAHS will provide innovative programming that is responsive to the needs of Unaccompanied Homeless Young Adults and support them with any challenges they may be facing to help them become self-sufficient and reach success.

This position is a part-time, hourly position. Flexible work schedule available.

Essential Duties and Responsibilities:

Services Support Services

Lead extensive outreach efforts and connect with Young Adults who are experiencing homelessness or at risk of becoming homeless

Conduct intake assessments to evaluate the needs of Young Adults to establish a plan for support service coordination

Develop individualized housing plans for each Young Adult and connect to service providers, social supports and family as needed

Provide comprehensive follow up and stability services which will lead to immediate temporary housing and planning for permanent long term housing and stability

Manage and establish referrals to external service providers (ie mental health, employment, domestic violence, employment, etc.)

Provide or identify emergency shelter services or alternative shelter plans with youth experiencing a housing crisis and coordinate placements with local shelters

Administration - Data and Record Keeping, and Training

Write and track written progress notes on all cases

Collect Intake and program eligibility documentation

Prepare for and participate in weekly case conferences

Assist with performing reviews on participants’ trends and follow up with resolution as part of case coordination

Track demographics, outcomes and services for all clients

Complete reports on programmatic goals/outcomes

Other Duties:

Identify and build new relationships with community organizations, state and federal agencies, and businesses to foster new opportunities for the program

Attend workshops, trainings, staff meetings and community events

Perform all other tasks as deemed necessary at the direction of supervisor

Qualifications:

Education and Experience

High School Diploma, GED or HISET Degree required, Bachelor’s Degree preferred

Minimum of two years counseling, recreational therapy, or crisis intervention with high risk opportunity youth and young adults

Please note that the ideal candidate must also have daily access to an automobile and a valid MA State Driver’s License

Specific Skills

Excellent interpersonal communication and writing skills

Have a youth first lens using strengths based practice methods with a keen understanding of the needs of vulnerable and marginalized Young Adults

Ability to lead, and navigate emergency and crisis response efforts are essential to this position

To Apply: Please submit a resume and cover letter
https://oppco.hiringthing.com/job/519713/young-adult-housing-specialist-part-time

Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members, North Shore CDC, Nuestra Comunidad and TND are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.

This is a program of North Shore Community Development Coalition and North Shore Housing Action Group (NSHAG) with grant funding provided by Lynn Housing Authority and Neighborhood Development
96 Lafayette St
Salem
North Shore CDC Director of Punto Urban Art Museum
Permanent
Full Time
Description
Why Work at North Shore CDC?

North Shore Community Development Coalition (NSCDC) is a regional, nonprofit community development organization committed to investing in neighborhoods to create thriving communities. We envision a North Shore where every neighborhood is one of choice and opportunity. Our neighborhood revitalization model focuses on projects that have lasting benefits for entire neighborhoods with need-based programs that build future city leaders and self-sufficient residents. Our diverse staff are passionate and committed to helping our communities thrive and grow. We offer extremely competitive benefits including funding for professional development, as well as a full suite of healthcare benefits, generous paid time-off, flexible work hours hybrid in-office and at-home work flexibility and more.

NSCDC & the Arts

NSCDC began using the arts as an engagement strategy in 2012-2013 in the development of the award-winning Point Neighborhood Vision & Action Plan, a neighborhood revitalization strategy developed by a partnership of NSCDC, the Point Neighborhood Association & the City of Salem which sought to improve the quality of life in Salem’s Point neighborhood. After impressive levels of engagement, NSCDC continued to experiment with the use of arts & in 2017 launched Punto Urban Art Museum (PUAM), a public art collection which has grown into a nationally recognized initiative.

PUAM was founded to break down the socio-economic barriers between the Point & the rest of Salem & the North Shore region by addressing long-held stigma rooted in racism, classism and xenophobia. A collection of 75+ murals within a 3-block radius, PUAM is designed to capture the vibrant neighborhood spirit in the Point and serve as a point of pride for neighborhood residents and business owners. It also serves as an invitation to people not from the Point to visit. Public art is the hook, but visitors to PUAM learn about the history of the Point and, NSCDC hopes, gain a deeper understanding of the experience of people living in the Point in the past, present and future. It continues to be both a remarkable collection of public art, as well as a platform for people to engage in a meaningful, authentic way with issues of race, equity and inclusion.

The Future of PUAM

Since founding PUAM in 2017, NSCDC continues to advance an annual line-up of visual, performing & experiential art programming. NSCDC completed an Arts Strategy in early 2020 which defined the program’s priorities & laid the groundwork for programmatic growth and sustainability. The core programmatic focuses for the next era of PUAM are:

Continue to produce culturally-relevant, resident-centric public art designed to beautify public spaces within the Point neighborhood in Salem and elsewhere as the opportunity arises; and

Advance PUAM’s efforts to address stigma by offering educational tours and workshops to schools, civic groups, corporate groups, etc.. Educational tour curriculum is designed to authentically convey the cultural, economic & social identity of the Point & offer an opportunity to build empathy & understanding, reducing stigma over time.

As an affordable housing developer, NSCDC has incorporated an arts strategy into each of its current affordable housing projects. As a result, NSCDC will be opening a series of exciting new program spaces over the next five years which will provide platforms for the Punto Urban Art Museum team to foster programs and partnerships aligned with these two core programmatic focuses. Filling the newly-minted Director position is a critical next step not only in maintaining existing programming, but in preparing program for these new spaces.

About the Role

The Director of Punto Urban Art Museum (“Director”) is an exciting new position at NSCDC who will have primary ownership over the organization’s work in the arts, in collaboration with a diverse team of allies & partners in other roles within the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Director will have a keen attention to detail, the ability to delegate effectively, substantive experience in the arts and/or community development, and will have solid organizational, problem-solving, and clear decision-making skills.

Deep commitment to NSCDC’s mission & an understanding & commitment to the community development movement.
Demonstrated experience in arts administration and/or other relevant program management within the non-profit or arts sectors.
Demonstrated experience creating and managing budgets.
Demonstrated experience engaging with economically & racially diverse communities.
Become the staff lead for NSCDC’s work in the arts.
Manage and collaborate with other arts staff, interns and volunteers in the execution of the team’s annual work plan.
Serve as the primary internal point of contact for NSCDC’s other programs who are interested in collaborating.
Cultivate & manage arts-based and education-based partnerships with local and regional partners on behalf of NSCDC.
Lead the PUAM team and assume responsibility for its core focuses: public art & education.
Building out the social justice community education & tour program.
Desired Qualifications:

5+ years of experience in arts administration, non-profit program management or other relevant experience within the field.
Experience managing staff.
Direct experience working in communities with immigrant populations.
Language competency in English and Spanish
Exposure to fundraising, either through grant management, donor engagement or other relevant activities.
To Apply:
Submit a resume and cover letter
https://oppco.hiringthing.com/job/515336/director-of-punto-urban-art-museum

North Shore CDC is a member of Opportunity Communities (OppCo), a non-profit membership organization. OppCo provides human resources for NSCDC. OppCo and its member CDC’s, North Shore CDC, Nuestra Comunidad CDC and The Neighborhood Developers are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.
96 Lafayette St
Salem
The Neighborhood Developers Resident Services Coordinator
Permanent
Full Time
Description
Resident Services Coordinator

The Neighborhood Developers provide stable homes within great neighborhoods, which serve as a foundation for thriving families and individuals. Our homes and neighborhoods promote healthy families as well as work, economic, and educational success. Resident Services contributes directly to these goals by supporting stable tenancies and resident health, and by connecting residents to each other and the broader community. Services are provided through direct service provision as well as through formal and informal relationships with third party providers.

The Resident Services Coordinator delivers programs and amenities that support stable tenancies and serve children, adults and seniors living in OppCo properties under the direction of the VP of Resident Services. The Coordinator will lead community engagement efforts in OppCo properties to build social capital by fostering person-to-person and people-to-place relationships, develop the skill and will of resident leaders to take on leadership roles in the property and in their community, encourage civic engagement in order to build neighborhoods of choice were neighbors have elevated community standards and a sense of efficacy. This is a mobile position that will require regular travel to Member agency’s properties. The Coordinator will coordinate with property management staff and community partners. The Coordinator is responsible for supporting partnerships with service providers to expand opportunities for residents to access programming that would enhance their quality of life.

Essential Job Functions and Responsibilities

Program Development and Administration

Maintain regular, scheduled onsite hours at larger properties.
Welcome new residents (and establish/maintain contact with existing residents) and explain the resident services program and services and provide information and support in accessing local service resources; build relationships to support their needs and goals.
Prioritize services that assist residents to maintain stable tenancies, including screening tenants for public benefits eligibility, and support for tenants at risk of eviction.
Develop supportive professional relationships with residents that help them enhance the quality of their lives, empower them and encourage them in taking the steps to achieve self-sufficiency.
With the support of the VP for Resident Services and the Resident Services Manager, identify individual and family with service needs and provide direct services or supportive linkages between residents and other services as appropriate; maintain appropriate case notes in accordance with WISP procedures.
Resident Community Building

Implement activities that promote a healthy community among residents, facilitate support groups, family programs, social celebrations and community engagement, and leadership development activities.
Plan and coordinate on-site and off-site social/recreational activities.
Organize and facilitate resident meetings; Problem solve with residents when appropriate. Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communications and inclusion of diversity.
Support resident leadership and empowerment.
Develop partnerships with existing organizations and programs to offer new programs & events when possible.
General

Maintain accurate records, produce timely written and verbal reports.
Provide general assistance, as needed, for OppCo activities and events, and undertake other activities and duties as requested.
Acquire and maintain any certifications required by OppCo or for delivery of services.
Fulfil annual work plan and funding requirements.
Non-Essential Functions

Participate in relevant industry forums and committees as requested by Member agency to stay current with the field, and increase visibility for the organization.
Tell the story of our work to residents, network members, and funders by supporting program communications
Work Requirements and Qualifications

College graduate or equivalent experience providing human services or community engagement / outreach.
Experience working with low-income families, seniors and non-elderly disabled people
Demonstrated strong cultural competence for working in a diverse multi-cultural community.
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents and in planning, implementing, and evaluating programs and services.
Capable of building and maintaining partnerships with community based organizations based on the needs of the residents.
Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
Genuine enthusiasm for meeting, motivating, and involving people in community activities
Excellent verbal and written communication skills
Bi-lingual English-Spanish (both written and spoken) preferred
Demonstrated ability to work independently and as part of a team
Strong work ethic, a good sense of humor, and a commitment to social justice
Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment; willingness to “roll up one’s sleeves” and extend beyond formal responsibilities based on the needs of the work
Ability to collect, track and understand data in order to assess programs and partnerships.
Proficiency with, Word required. Knowledge of Salesforce or similar program preferred.
Willingness to work a flexible schedule, including nights and weekends
Desired Qualifications

Experience working in a diverse multi-cultural community
Experience producing e-newsletters and developing marketing campaigns
Knowledge of affordable housing and community development issues
Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

Ability to travel to properties
Ability to work on feet for extended periods of time
professional development
Benefits of working with TND

Medical, Dental and Vision Insurances (80% employer paid)
Group Life Insurance
Voluntary Group Life Insurance
FSA, Short and Long Term Disability Insurance
401K Retirement Savings Plan with company contribution
Adoption Assistance
Employee Assistance Plan
Commuter Benefits
Vacation/sick/holiday paid time off
Education reimbursement/assistance
Professional development

To Apply: submit a resume and cover letter
https://oppco.hiringthing.com/job/516529/resident-services-coordinator

Opportunity Communities (OppCo) provides all administrative and operational infrastructure for TND. OppCo, and its members Nuestra Comunidad, TND and North Shore , are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.
4 Gerrish Ave
Chelsea
The Neighborhood Developers Chelsea Community Building Manager
Permanent
Full Time
Keywords: resident services, community manager,
Description
The Neighborhood Developers (TND) is hiring a full time Chelsea Community Building Manager (CB Manger) to lead its community building efforts in Chelsea and support the work of TND’s Revere CB Manager in the City of Revere. TND’s Community Building Program builds social capital by creating opportunities for person-to-person and people-to-place relationships, developing the skill and will of resident leaders to take on leadership roles at TND and in their community, encouraging civic engagement and activism to promote approaches and policies that stop displacement and preserve economic, social, ethnic, and racial diversity.

The Chelsea CB Manager will be a flexible self-starter, working with a network of engaged and empowered residents. S/he will be a “people person,” excited to bring people together, make connections between residents, support local priorities, and identify and develop leaders who carry out the work of improving neighborhoods without displacement. The Chelsea CB Manager will facilitate and support the Community Enhancement Team (CET), a resident group working to improve the quality of life in Chelsea. Additionally, the Chelsea CB Manager will manage neighborhood improvement and placekeeping projects identified through TND’s work with residents and stakeholders. This position has a flexible work schedule and requires some evening and weekend work with an opportunity for regional and sometimes national travel. The Chelsea Community Building Manager position is hybrid, working part-time remotely and part-time at TND’s Main Office at 4 Gerrish Avenue, Chelsea and occasionally will work from TND’s satellite office at 17 Walden Street, Revere.

Duties and Responsibilities

Manage the Community Building Program, including:

Supervise volunteers, fellows and service members as needed;
Create and implement the Chelsea CB Manager work plan with assistance from Director of CB;
Support resident groups by organizing and facilitating resident group meetings, and by providing ongoing support to resident-led groups events and activities.
Recruit residents to help plan and implement the annual Bosson Park Block Party
Ensure community involvement in neighborhood improvement and planning;
Help plan and implement TND’s 2023 Board Leadership Boot Camp and alumni events
Strengthen relationships with the community through 1:1 meetings, and build a culture of civic engagement and resident leadership in Chelsea through campaigns, trainings, events, and public conversation.
Identify emerging needs, issues and trends among low-and moderate-income Chelsea and Revere residents that will impact housing, economic self-sufficiency, or community vitality.
Identify resident leaders and refer participants to partner campaigns that address factors contributing to concerns.
Maintain accurate records, produce timely written and verbal reports.
Provide general assistance, as needed, for TND events, and undertake other activities and duties as requested.
Work with Resident Services staff to engage TND tenants in CB programming, and collaborate with the Revere CB Manager to execute CB Program goals in both Chelsea and Revere.
Desirable Qualifications:

A commitment to the mission of TND
3-5 years community organizing, outreach, or equivalent experience
Ideally, prior experience and/or familiarity with one or more of the following: (1) affordable housing development, (2) placekeeping, (3) community planning , (4) project management, (5) equitable neighborhood planning , and (6) public space design and construction
College graduate or equivalent experience
Proven experience building trusting relationships across race, ethnicity, class, and generation
Understanding of and/or experience working with government systems
Bilingual English-Spanish, English-Khmer, and/or English-Arabic
Demonstrated ability to work independently and as part of a team, committed to the larger whole
Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
Genuine enthusiasm for meeting, motivating, and involving people in community activities and developing collaborative community and municipal partnerships.
Excellent oral and written communication and facilitation skills, warm and engaging presence
Skillful organizer with demonstrated initiative for problem-solving
Strong work ethic, a good sense of humor, and a commitment to social justice
Computer skills and MS Office proficiency required
We offer competitive compensation and good benefits.

To Apply:

Send a cover letter and a copy of your resume.

Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members, Nuestra Comunidad, TND and North Shore CDC are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.
4 Gerrish Ave
Chelsea
The Neighborhood Developers The Neighborhood Developers- Housing Assistance Manager
Permanent
Full Time
Keywords: Affordable Housing
Description
The Neighborhood Developers - Housing Assistance Manager

Are you enthusiastic about combatting displacement? Do you care deeply about the success of gateway immigrant communities? Consider becoming the CONNECT Housing Hotline Manager at The Neighborhood Developers (TND), a successful community development corporation in Chelsea, Revere, and Everett, MA. The Housing Hotline Manager is responsible for the oversight and operation of the Housing Assistance Hotline, which was established in May 2020 to help preserve tenancies during the COVID-19 pandemic and the resulting economic fallout. This is a rare opportunity to help re-shape a successful rental assistance program into an even more comprehensive approach to helping families remain in their homes.

Overview:

The Housing Assistance Hotline was created in May 2020 so that eligible residents can access state-wide emergency housing assistance programs administered by the Massachusetts’ Department of Housing and Community Development (DHCD). The Hotline has helped households apply for and receive over $12 million in emergency housing assistance while maintaining a client-centered advocacy model. Applications are submitted to our partner organization, Metro Housing| Boston, for approval. The Hotline also provides residents with information about tenant rights and connects callers with legal aid, emergency housing resources, and other wrap-around services as needed. With rental assistance decreasing, we are shifting more resources to housing counseling.

CONNECT promotes the financial stability and mobility of residents of Chelsea, Revere, and Everett in close collaboration with partner organizations by providing holistic services. CONNECT’s formal partners are Metro Housing|Boston, Bunker Hill Community College, Metro Credit Union, and MassHire, and we also work extensively with other organizations including La Colaborativa, Women Encouraging Empowerment, Revere Community Schools, and the local municipalities.

CONNECT is a program of TND, a non-profit community development corporation with a mission to create strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and determine their own future. The organization builds affordable homes, supports households to achieve greater financial mobility, and organizes community leaders on issues related to neighborhood conditions as well as social and economic justice. TND’s headquarters is in Chelsea where it has operated since 1978. The organization expanded into Revere in 2010 and began offering some of its services in Everett in 2018. For more information see www.theneighborhooddevelopers.org.

Responsibilities and Duties:

Provide oversight and improvement of the CONNECT Housing Hotline service, and to help Housing Hotline staff expand its case management and housing counseling services model.

• Maintain an accurate understanding of relevant RAFT program eligibility rules, application requirements, and processes.

• Track the Hotline and database systems the team uses to assist applicants, securely transmit applications, and report progress and results.

• Monitor the quality review and disbursement process.

• Develop and recommend improved standards and processes for the Hotline’s operational systems, including the use of technology, workflow, accessibility, intake systems, referral systems, data tracking, and case-management model. Support the Housing Hotline team with implementing these processes.

• Perform quality review of RAFT applications prepared by Housing Hotline associates to make sure the applications will go through, and our clients can quickly access assistance.

• Trouble shoot application issues including those flagged by our approver, Metro Housing| Boston.

• Develop meaningful intake metrics and reporting for funders, TND board, or other entities as needed.

• Help develop and implement a housing counseling and case management strategy for Hotline callers, especially those for whom RAFT will not preserve their tenancies. Develop a robust system of referrals to agencies that provide needed supports for unsustainable households.

• Serve as main liaison to partner organizations including Metro Housing|Boston, the City of Revere, La Colaborativa, Housing Families and others.

• Maintain and collaborative relationships with Chelsea landlords and other relevant parties.

• Serve as TND/CONNECT’s representative to the Chelsea-wide Eviction Task force.

• Provide monthly reports to our funder, the City of Chelsea, on RAFT applications processed and other relevant metrics.

• Supervise staff and provide them daily support with cases, coordinate meetings, trainings, and manage case-assignments and workflows.

• Work directly with households facing housing instability, displacement, and eviction to connect to critical resources and receive wrap around assistance (i.e. direct "service" work).

Desirable Qualifications:

A strong candidate will demonstrate many of the following qualifications:

• Expertise in rental assistance programs and/or experience working in housing case management or related fields.

• Strong program implementation skills: experience stewarding and improving programs.

• Experience using or developing data systems in social work, housing advocacy, human services, or related fields.

• Direct experience working with low-income clients.

• Experience working with partner organizations and maintaining good relationships with partners.

• Commitment to the mission of The Neighborhood Developers and CONNECT and to social, economic, and racial justice.

• Ability to interact positively and effectively with a variety of people from different backgrounds including race, ethnicity, gender, sexual orientation, and socioeconomic status.

• Demonstrated ability to manage time, work effectively in a team, prioritize appropriately among multiple competing demands, and solve problems.

• Detail-oriented, well-organized, and able to work independently.

• Flexible and willing to adapt as circumstances require.

• Strong computer skills with Microsoft Office suite and with Salesforce or other databases.

• Excellent communication skills.

• Fluency in both English and Spanish is ideal.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply: Please submit both a resume and cover letter

Opportunity Communities (OppCo) provides human resources for TND. OppCo and its members, Nuestra Comunidad and TND are equal opportunity organizations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, sexual orientation, marital status, disability, veteran status or any other basis protected by applicable federal, state, or local law.
4 Gerrish Ave
Chelsea
Easy Pie Line Cook/ Pizza Maker
Permanent
Full Time
Keywords: Line cook
pizza cook
Description
EASY PIE NOW HIRING COOK

EASY PIE specializes in creative and unique Pizzas, Burgers, Salads and much more.
We are looking for a highly motivated individual that can work efficiently in a fast-paced environment, that displays a great sense of urgency. You must possess a great attitude, have the drive to learn and be able to take direction. The work environment is both fun and professional.

Who We Are: Easy Pie
What We Do: Artisan Pizza, Burgers ,Salads, and More
INSTAGRAM: https://instagram.com/theeasypie/

Position Requirements/Duties:
LINE COOK: Line cooks are responsible for making burgers, sandwiches, salads etc., prepping the kitchen station. Sanitation is key, we always need to keep everything in the kitchen as clean as possible. Our goal is to give our customers the greatest quality product in a timely manner. A training period will be given for a hands-on learning experience of our extensive menu.

PIZZA COOK: Pizza cooks are responsible for making pizzas, dressing pizzas and cutting pizzas as well as the minor preparations of this kitchen station. Sanitation is key, we always need to keep everything in the kitchen as clean as possible. Our goal is to give our customers the greatest quality product in a timely manner. A training period will be given for a hands-on learning experience of our extensive menu.

Job Types: Full-time, Part-time
649 Squire Road
Revere
Laundromax Laundry Associate
Permanent
FT or PT
Description
Laundry Associate

As a Laundry Associate you will help customers as needed with washers, dryers, card machines, retail sales and washer/dryer issues. General customer service, answering phones and laundry drop off.

Help to maintain cleanliness of the store, machines, custom satisfaction and wash/dry/fold customer laundry.


Essential Job Functions:

Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise.

Responsible for accurately utilizing the cash register or point of retail sale computer
Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items.

Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low.

Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.

Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.

Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform.

Follows all safe practices to prevent accidents and injuries to customers and employees
Understands responsibilities for emergency situations such as fires, floods and severe weather.

Maintains a safe environment inside and outside of the store.

Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.


Job Requirements:

Must be able to stand for up to 8+ hours at a time for a shift
Must be able to lift 35 pounds
Must be able to communicate with all customers and associates in a professional manner
Must be able to work well with others and remain calm in stressful situations
Previous experience in customer service or retail is preferred
Ability to resolve customer issues/complaints in a fashionable and timely manner
Ability to perform assigned tasks by management
Ability to work a flexible schedule


What We Offer:
Benefits for full-time employees
Bonus Program
Company Uniforms Provide
Competitive Wage
Employee Discount Program
Flexible schedules for full-time and part-time employment
Fun, Energetic Work Environment
Holiday Pay
Promotions
Referral Program
Retention Program
120 VFW PKWY
Revere
Springhill Suites Boston Logan Airport Revere Beach Sales & Events Coordinator
Permanent
Full Time
Keywords: Sales, Hotel, accommodation, Group, catering,
Description
Responsible assisting with the conception, coordination and implementation of the sales and profit initiatives to meet and exceed the goals of the Hotel.
Duties and Responsibilities include the following. Other duties may be assigned.
• Call current and potential clients to follow-up with critical details of group blocks and events as well as write correspondence and various documentation using proper grammar and etiquette
.Enter group rooming list and maintain client information on arrival, departure and parking.
• Files correspondence and documents as necessary. Provides information on group dates, rates and deadlines. Ensures that all pertinent deadlines are met.
• Services existing key corporate accounts with follow-up calls and file maintenance.
• Pursue, Organize and book sleeping rooms, banquets and group business for the hotel
• Maintain ongoing knowledge of the competition's product and current marketing
• Effectively document account information and group transactions into computer system
• Respond promptly to all sales related inquires and correspondence from customers, prospects and leads
• Confirm group bookings, using availability and rate guidelines approved by the DOS or General Manager
• Assist with special project tasks, including mailings, sales blitz lists and other sales related activities
• Assists Director of Sales with annual business plan.
• Assists Director of Sales as requested.
• Promote a professional positive image of the hotels at all times through personal appearance, civic functions and general public behavior
• To develop working relationships with hotel department heads and operational areas
• Communicate effectively with all hotel departments to ensure group arrangements are carried out as efficiently as possible
• Presents management with a forecast of future business activities for certain market segments for the hotel.
• Assists with writing rate proposals and agreements.
• Supervises maintenance of all assigned sales activities.
• Answers phone calls to Sales, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
• Assists with the new product development process to provide insight from the sales standpoint into product design and pricing.
• Reviews major complaints received from customers and recommends corrective action to the applicable business unit and function.
• Evaluates and reviews customer requests for product modifications in conjunction with existing suppliers.
• Utilizes a mechanism to collect, analyze, and report competitive information to each business unit.
• Demonstrate good interpersonal and communication skills to lead, influence, and fulfill customer needs.
• Model appropriate behavior, by serving as a role model to demonstrate professional behavior, including honesty and integrity
• Exhibit strong decision-making and time management skills, by analyzing information and evaluating department needs to prioritize leads and complete assigned projects
• Promote a positive team environment for sales and catering
• Maintains cleanliness and excellent condition of equipment and work area
• Provides assistance and coverage in hotel operations, as needed.
400 Ocean Avenue
Revere
Home Instead Seeking skilled CNAs, HHAs, PCAs
Permanent
Part Time
Description
Now Hiring CAREGivers for all shifts (with a minimum of 4 hour shifts up to 24 hours a day).

Looking for trusted and heartfelt CAREGivers to join our Home Instead family! As a Home Instead CAREGiver you are just as important as the clients we serve! Clients will put their trust in you to support their everyday living needs!

If you have a passion to help and you're looking to make a difference every day, then Home Instead has an opportunity for you!

We value our CAREGivers and offer the following benefits:

Competitive pay ($16.75 - $18.00/hr) depending on experience and availability
Schedule that works for you
24/7 Office support
Education/promotion
Mileage reimbursement
401K with an employer match
$$ Referral Bonus $$
Additional pay for weekend and holiday shifts
Teladoc (consultation with a Physician) free to all employees who work 30+ hours a month

The responsibilities include helping seniors thrive from the comfort of their home, building lasting relationships, engage in household activities & duties and assist in personal hygiene care (toileting, bathing, etc.)

How we keep you safe:

Policies, protocols, and procedures in place to monitor and respond to the COVID-19 pandemic to ensure you will be protected while working
We provide appropriate PPE (personal protective equipment)
The Professional CAREGiver will complete a criminal background check, DMV check and drug screen.

Apply today and start sharing your heart.

Our Melrose office services the following communities: Melrose, Stoneham, Wakefield, Malden, Everett, Chelsea, Revere, Lynn, Nahant, East Boston, Lynnfield, Winthrop, and Saugus. For questions, please call 781-662-2273.
1 Nelson Terrace
Melrose
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