Water and Sewer Billing Department

Qualifying applicants for the 2025 Water & Sewer Senior Discount Program will receive discounts for the following:

• 30% for consumption of up to 30,000 Gallons
• 20% for consumption from 30,001 up to 70,000 Gallons
• 10% for consumption of 70,001 Gallons or more
• The prior year's usage will be used to determine your discount.
• Application period begins Monday, March 3, 2025 and ends on Friday, September 5, 2025.
• The applicant/spouse MUST turn 65 on or before December 31, 2025.
• The applicant MUST be the owner of record & MUST occupy the property.
• The water bills & tax bills MUST be in the name of the applicant or spouse.
• The discount applies only to the owner of a one, two or three family dwelling.
• The applicant MUST provide the following:
• A utility bill such as electric, gas or cable bill (not water) in their name.
• A valid MA state driver's license (or photo ID with DOB and address).
• Your discount is only applied once a year to the October bill.
• Please print answers to all questions and return to the DPW Facility (319 Charger Street).

The MWRA Communities Act is seeking cities to promote water conservation, and this new tiered structure will support these efforts. Please see the section below to learn how you can save money on your water bill.

• 20% of all toilets leak.
• Toilets use an average of 30% of all indoor water use.
• Toilets built prior to 1994 use 3.7 to 7 gallons per flush.
• Replacing that old toilet with a new one will save you an average of 22,000 gallons per year.

• The third highest use of indoor water is bathing, and because most of us like to use warm water when we bathe, it’s also the second highest use of energy in the home.
• Take a quick shower rather than a bath and save an average of 20 gallons of water
• Install a water-efficient shower head with a flow of less than 2.5 gallons per minute.
• Install aerators on your kitchen and bathroom faucets to reduce indoor water use by 4%.
• Turn off the water when brushing your teeth and shaving and save more than 5 gallons per day.
• Re-use the water that vegetables are washed in for watering houseplants or for cleaning.
• Instead of waiting for tap water to get cold enough for drinking, keep a bottle of water in the refrigerator.

• Clothes washers can use as much as 30-35 gallons of water per cycle, and dishwashers as much as 25 gallons per cycle.
• Wait until your dishwasher is full before running.
• Cut down on the amount of rinsing you do before loading the dishwasher.
• Only use the washing machine when it is full, and set the water levels to the appropriate loads.

• Clean driveways and sidewalks with a broom instead of the hose.
• Check for leaks in outdoor faucets, pipes and hoses.
• Prevent the creation of leaks by shutting off and draining water lines to outside spigots in the winter.
• Cover your spa or pool to reduce evaporation. An average size pool left uncovered can lose as much as 1,000 gallons of water per month.
• As much as 30% of water can be lost to evaporation by watering the lawn during the midday.

MWRA and the Department of Conservation and Recreation keep a daily watch on reservoir levels at Quabbin (412 billion gallon capacity) and Wachusett (65 billion).

While Wachusett levels are kept relatively fixed, Quabbin levels fluctuate with precipitation and watershed runoff.

The Quabbin/Wachusett system is so large that it can withstand short- and medium-length droughts and dry periods without a significant impact on its operating levels.

While the MWRA reservoirs are in Normal Operating range and no mandatory water use restrictions are in effect, Revere and MWRA urge residents to use water wisely.

To see the current status of the Quabbin/Wachusett system please follow the link below:

www.mwra.com/04water/html/wsupdate.htm

Customers are responsible for the meters associated with their accounts. Unauthorized access to water or damage to equipment will incur a meter tampering fee of $200, in addition to replacement costs and labor charges.

By purchasing a secondary water meter through the Water/Sewer Billing Department, you can avoid being charged sewer on outdoor water use. To purchase an ipearl SENSUS irrigation meter please call  the Water Office at 781-286-8145 for pricing.  The irrigation meter will need to be installed by your personal plumber. A plumbing permit will need to be presented at the time of purchase. You will be billed twice per year on your irrigation account for WATER only. Please refer to the City of Revere, Irrigation Meter Policy in link below.

Irrigation meter installation

The Water/Sewer Billing Office issues quarterly bills for residential properties in January, April, July, and October. Commercial properties are billed monthly.

For emergency service turn-off requests, please call 311 at 781-286-8311. To schedule a turn-on or turn-off for a future date, contact the Water/Sewer Billing Office at 781-286-8145. For after-hours emergency shut-offs, please call 781-286-8149. Please note that any requests made after 3 PM will incur a $100 service fee.

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All water in Revere is treated to ensure it is safe for drinking.

For water-saving devices that can help reduce your water consumption, call the MWRA at 617-242-SAVE (7283).

You can inquire about the water meter replacement program by calling our office at 781-286-8145.

Yes, each property is required to have a separate sewer service. Your service extends from its connection to the sewer main in the street to the plumbing in your house. As the property owner you are responsible for maintaining your service in good working order at your expense. Connections of roof downspouts, exterior foundation drains, areaway drains or other sources of surface water runoff or groundwater to your sewer service are prohibited.